Operations Management Case Solution

The below presentation is the final term project for the spring 2023 OPM 4500 - Cases in Operations Management capstone course at Baruch College.

The "Bottlenecks and batching in dragon fruit jam production" case published by the Singapore Management University, outlines the challenges faced by a small artisanal jam producer that has developed the need to produce at scale, while maintaining product differentiation factors and high quality.
By reducing variability, batching and creating buffers, our team successfully identified and removed the bottleneck improving overall service quality.

Team member names have been redacted for privacy considerations.